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Overview

Usage is the analytics dashboard for your CXF resource consumption, measured in CHIPS (Computed and Hosted Information Processed). Every API request and background job consumes CHIPS based on how much compute it uses; the Usage page shows how many you’ve consumed, where they go, and who’s consuming them — so you can understand and optimize your consumption.

Where to find it

Settings → Usage.

Selecting a period

A date-range selector (for example This month, or a custom range) scopes every metric and chart on the page to the chosen period.

Headline metrics

MetricWhat it shows
Total CHIPS ConsumedAll CHIPS used in the selected period.
Avg CHIPS per RequestAverage CHIPS per request — a sense of per-call cost.
Total RequestsNumber of requests in the period.

Breakdowns

  • CHIPS Consumption Over Time — a line chart of CHIPS consumed across the period, to spot spikes and trends.
  • Distribution by Scope — the split between the User API and the Contact API.
  • Distribution by Context Type — the split between API Requests and Background Jobs.
  • Top 10 Routes by Consumption — the API routes that consumed the most CHIPS.
  • Top 10 Jobs by Consumption — the background jobs that consumed the most CHIPS.

Top consumers

Two leaderboards rank who consumed the most CHIPS in the period, each with its CHIPS total and request count:
  • Top Users — the staff users driving consumption.
  • Top Contacts — the contacts driving consumption.

How CHIPS are measured

A request or job’s CHIPS are its runtime multiplied by a resource factor that reflects the compute allocated to it:
CHIPS = runtime (seconds) × resource factor
resource factor = vCPU × (RAM in MB ÷ 512)
So a more powerful configuration consumes CHIPS faster for the same runtime, mirroring the higher infrastructure cost. For example, at 1 vCPU / 512 MB the resource factor is 1.0; at 2 vCPU / 1024 MB it’s 4.0.
Low-value infrastructure requests (such as health checks) are not tracked and don’t count toward your consumption.

Governance & permissions

Only a super admin can view Usage. The Master role has no access to quotas and billing, which includes consumption analytics.

Account / Organization

Your license and plan.

API & Developers

The User and Contact APIs whose requests consume CHIPS.